COI tracking for CTOs

Every compliance decision comes with its reasoning attached.

Lumie, the AI inside illumend, reads the certificate and the endorsement against your requirements, then records what it checked and why it decided.

Most tools hand your team a status. Ours hands them the reasoning.

illumend, from myCOI

16 yearsdoing this work
750,000+third-party partners in the myCOI network
45M+insurance documents reviewed by our team
2M+exposures caught before claims
Security and access

Security is the standard, not the feature.

SOC 2.

illumend is SOC 2 audited. Our Trust Center holds the current report and the supporting controls.

Encryption.

Data is encrypted in transit and at rest.

Access control.

Role-based access controls decide who inside your organization sees what.

Your partners don't get an account.

Third-party partners never create a login or manage a password. They get a one-time link to upload what they're being asked for.

AI with a decision log

Lumie decides. Humans handle edge cases.

It's not all or nothing, and it isn't meant to be. Lumie reads the document, checks it against your requirement set, and makes a decision.

When something falls outside what it can resolve, an illumend insurance expert picks it up. Every outcome carries a record of what was checked, what was found, and why the call went the way it did.

  • Proprietary models built for insurance documents
  • illumend insurance experts on edge cases
  • Continuous updates as new forms and endorsements appear
  • A decision log on every outcome

Sixteen years of manual COI work, so you can use AI. From the creators of myCOI.

The decision log

You can open any decision it makes.

illumend showing an agreement's policy requirements, with general liability rules and limits beside the endorsements and covered parties each partner has to provide
Requirements as Lumie reads them, with the endorsement questions sitting beside the policy limits.

The checks, not a score.

Every outcome shows the requirement, the document Lumie read, the checks it ran and the result of each one. Not a confidence percentage for someone to interpret.

Autonomy you can audit.

Lumie records what it did, who it contacted and what changed. Autonomy you can inspect after the fact is the only kind worth running.

Any date, reconstructed.

Lumie rebuilds the compliance state as it stood on a given day, from what was on file at the time.

Integrations

Compliance where your team already works.

illumend connects to the project management, ERP and accounting platforms your business already runs, so compliance status lives on the record your people are already looking at. The sync table on our integrations page lists every system, which direction data moves, and how often.

See the full sync table
Customer-facing API

Your systems ask. illumend answers.

What you can do with it

  • Bring partners in from your own systems.When a vendor is approved in your system, you can create them in illumend and put them on the right requirements without anyone rekeying anything.
  • Send documents in one call.No signed URLs, no storage buckets to wire up. You post the file, and we handle the rest.
  • Read compliance status back, per policy line.Percentages you can drop straight into your own dashboard, so nobody has to come to us for a report.
  • See the reasoning, not just the verdict.Every check comes back with what was required, what was found, and why it passed. Carrier AM Best ratings come with it.
  • Keys are scoped to your company.An API key reaches your records and nothing else.

The same answers your team sees in illumend, wherever you need them.

Implementation

What your team actually has to do.

Two things, and they're both yours to decide.

  1. 1Set your insurance requirements.What every partner has to carry, and what your contracts demand on top of it.
  2. 2Bring in your partner list.Who you work with, your requirements, and any COIs you want to start with or start fresh.

illumend handles the outreach from there. There's no infrastructure to stand up and nothing for your team to design.

If you want compliance status inside your ERP or project system, that's a connector we configure with you.

COI tracking software, answered

Questions technical leaders ask.

Yes. illumend is SOC 2 audited, and the current report and control documentation are available through our Trust Center at trust.illumend.ai.

Lumie tracks expiry dates and requests the renewal ahead of the lapse, then follows up if nothing arrives. Your team isn't watching a calendar, and the partner isn't finding out they're non-compliant on the day they turn up to work.

In the systems that hold the payment, yes. Where illumend connects to your accounting or project platform, a partner's compliance status sits on the vendor or subcontract record, and the gate lives where your team already enforces it rather than in a separate tool nobody checks.

Yes. The customer-facing API lets you create partners from your own systems and put them on the right requirements, send documents in a single call, and read compliance status back per policy line along with the reasoning behind each check. Keys are scoped to your company.

Define your insurance requirements and bring in your partner list. illumend runs the outreach from there. There's no infrastructure to stand up, nothing for your team to design, and no new system for anyone outside the compliance team to learn.

It escalates. Lumie makes the decision where the answer is clear and routes the edge cases to an illumend insurance expert. It isn't all or nothing, and it isn't a confidence score you have to interpret yourself.

illumend connects to project management, ERP and accounting platforms. Direction and refresh cadence vary by system, and our integrations page publishes a table showing exactly what syncs, which way, and how often. No other platform in the category publishes that.

Yes. illumend is the platform from myCOI, in market since 2010. myCOI Central is still supported, and the illumend platform is where the AI work lives.

Bring it to your security review.

Book a demo, or read the sync table and the Trust Center first. Both are open, no form in the way.