An insurance policy isn’t one blanket coverage, it’s made up of individual policy lines, each representing a specific type of insurance coverage.

In this video, we ask what a policy line is, why policies include multiple lines, and how each one must be reviewed independently for compliance.

In this series, you’ll learn how policy lines function inside a policy document and why missing or misunderstood policy lines are a common cause of coverage gaps.

If you’ve ever wondered why a certificate of insurance can look correct but still fail review, policy lines are often the answer.

This policy type commonly appears during certificate of insurance (COI) review and is often tied to contract compliance and tracking requirements.

Why this matters: Understanding policy lines is the difference between knowing coverage exists and knowing whether it actually meets requirements.

Most failed COI reviews happen at the policy-line level, when coverage is misread or improperly tracked across certificates. Understanding this policy makes COI review, collection, and ongoing compliance tracking more accurate and less time-consuming.

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illumend’s Insurance Policy Video Series

Short, plain-language videos explaining insurance policies, coverage types, and compliance requirements.

How to Read and Understand an Insurance Policy

Breaking down insurance policies into clear, manageable parts.

What Are the “Big Four” Insurance Policies?

The four core policies most organizations are required to carry.

What Is General Liability Insurance?

Coverage for third-party injury, property damage, and everyday business risk.

What Does Auto Liability Insurance Cover?

Understanding coverage for owned, hired, and non-owned vehicles.

What Is Umbrella Insurance?

Extra liability protection when primary policy limits aren’t enough.

Workers’ Compensation and Employers Liability Explained

Coverage for employee injuries and workplace-related claims.

What Is Professional Liability Insurance?

Coverage for errors, omissions, and professional services.

What Does Property Insurance Cover?

Protection for buildings, equipment, and physical assets.

What Is Pollution Liability Insurance?

Coverage for environmental and contamination-related risk.

What Is Liquor Liability Insurance?

Coverage for alcohol-related incidents and claims.

What Does Cyber Liability Insurance Cover?

Protection against data breaches, cyberattacks, and digital risk

What Is Crime Insurance?

Coverage for theft, fraud, and dishonest acts

Understanding Insurance Policies Doesn’t Have to Be Complicated

A clearer way to approach insurance coverage and compliance.

Get The Lantern

illumend updates, designed to light the way to insurance confidence.
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