In this video, we ask what a policy line is, why policies include multiple lines, and how each one must be reviewed independently for compliance.
In this series, you’ll learn how policy lines function inside a policy document and why missing or misunderstood policy lines are a common cause of coverage gaps.
If you’ve ever wondered why a certificate of insurance can look correct but still fail review, policy lines are often the answer.
This policy type commonly appears during certificate of insurance (COI) review and is often tied to contract compliance and tracking requirements.
Why this matters: Understanding policy lines is the difference between knowing coverage exists and knowing whether it actually meets requirements.
Most failed COI reviews happen at the policy-line level, when coverage is misread or improperly tracked across certificates. Understanding this policy makes COI review, collection, and ongoing compliance tracking more accurate and less time-consuming.
