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Admin 101: Build your foundation

Start strong with the essentials. From insurance basics to the hidden life of a COI reviewer, here’s everything new admins need to hit the ground running.

July 10, 2026

What Are Policy Limits?

Policy limits are the maximum an insurer will pay under a policy. Learn how per-occurrence and aggregate limits work and how to verify them on a COI.

What Are Policy Limits?
July 10, 2026

What Is Insurance Renewal Tracking?

Renewal tracking means monitoring policy expiration dates and collecting updated certificates so coverage never lapses. Learn why it is the top source of non-compliance.

What Is Insurance Renewal Tracking?
July 10, 2026

What Are Insurance Requirements?

Insurance requirements are the coverage types, limits, and endorsements you require partners to carry. Learn how to set clear requirements for COI compliance.

What Are Insurance Requirements?
July 10, 2026

What Is an Insurance Exclusion?

An insurance exclusion is a policy provision that removes specific risks from coverage. Learn what exclusions are, common examples, and why they matter for COI review.

What Is an Insurance Exclusion?
June 10, 2026

Moving Beyond Spreadsheets to Manage Construction Risk

Moving Beyond Spreadsheets to Manage Construction Risk
June 10, 2026

myCOI Launches illumendTM: Smart, Fast, Confident Compliance—Just a Click Away

myCOI Launches illumendTM: Smart, Fast, Confident Compliance—Just a Click Away
June 10, 2026

Compete in a Crowded Industry with the Right Insurance Technology

Compete in a Crowded Industry with the Right Insurance Technology
June 10, 2026

General Contractors NEED Automated Certificate of Insurance Software

General Contractors NEED Automated Certificate of Insurance Software
June 9, 2026

Has Your Organization Been Hurt By Insurance Claims?

Has Your Organization Been Hurt By Insurance Claims?
June 9, 2026

Construction Industry Trends For Additional Insureds

Construction Industry Trends For Additional Insureds
June 9, 2026

How Insurance Agents Can Achieve Clients For Life

How Insurance Agents Can Achieve Clients For Life
June 9, 2026

Get Your Team Off Your Back About COI Tracking

Get Your Team Off Your Back About COI Tracking
June 9, 2026

You Could Be Saving 30% on Insurance Tracking Costs

You Could Be Saving 30% on Insurance Tracking Costs
June 9, 2026

Tip# 1 – The “INSURED” Box

Tip# 1 – The “INSURED” Box
June 9, 2026

Constructing A Strong Contract

Constructing A Strong Contract
June 9, 2026

Are You Really an Additional Insured?

Are You Really an Additional Insured?
June 9, 2026

Insurance Agents: Watch Your Client Base Grow

Insurance Agents: Watch Your Client Base Grow
June 9, 2026

What You Need to Know About Certs and Real Estate

What You Need to Know About Certs and Real Estate
June 9, 2026

Insurance and Cannabis: What You Need to Know

Insurance and Cannabis: What You Need to Know
June 9, 2026

Create a Unique Agency Sales Strategy with myCOI

Create a Unique Agency Sales Strategy with myCOI
June 9, 2026

Important Steps for Managing Risk Using Your RFP

Important Steps for Managing Risk Using Your RFP
June 9, 2026

Cybersecurity and Remote Work: Managing the Risks

Cybersecurity and Remote Work: Managing the Risks
June 9, 2026

Blanket Endorsements: The ‘Am I Covered’ Checklist

Blanket Endorsements: The ‘Am I Covered’ Checklist
June 9, 2026

10 Tips for Transferring Contractual Risk

10 Tips for Transferring Contractual Risk
June 9, 2026

myCOI Gives Back to the Community

myCOI Gives Back to the Community
June 9, 2026

A Guide to myCOI’s Go-To Insurance Resources

A Guide to myCOI’s Go-To Insurance Resources
June 9, 2026

Here’s What You Need to Know About Example COIs

Here’s What You Need to Know About Example COIs
June 9, 2026

When You Need a Sample COI, Think ACORD

When You Need a Sample COI, Think ACORD
June 9, 2026

Here’s What You Need to Know About COIs

Here’s What You Need to Know About COIs
June 9, 2026

Insurance Compliance Will Be a Critical Role in 2022

Insurance Compliance Will Be a Critical Role in 2022
June 9, 2026

Always, Always Remember that ACORD is not an Insurer

Always, Always Remember that ACORD is not an Insurer
June 9, 2026

Agents: Your Insureds Deserve Automated COI Tracking

Agents: Your Insureds Deserve Automated COI Tracking
June 9, 2026

The Right Compliance Management Software is Crucial

The Right Compliance Management Software is Crucial
June 9, 2026

The ABCs of Certificate of Insurance Compliance

The ABCs of Certificate of Insurance Compliance
June 9, 2026

A COI Template Will Only Take You So Far

A COI Template Will Only Take You So Far
June 9, 2026

The Importance of A Signed Contract

The Importance of A Signed Contract
June 9, 2026

Checking More Than Just Expiration Dates

Checking More Than Just Expiration Dates
June 9, 2026

Dominate Your Insurance Agency Earning Power

Dominate Your Insurance Agency Earning Power
June 9, 2026

Additional Insured Updates You Need to Know

Additional Insured Updates You Need to Know
June 9, 2026

Is COI the same as liability insurance?

Is COI the same as liability insurance?
June 9, 2026

The Basics of Quarterly Tracking

The Basics of Quarterly Tracking
June 9, 2026

The Basics of Additional Insured Endorsements

The Basics of Additional Insured Endorsements
June 9, 2026

What Is a COI in Contracting?

What Is a COI in Contracting?
June 9, 2026

What Is A Certificate Of Insurance (COI) For?

A certificate of insurance (COI) is a one-page document issued by an insurer or broker that summarizes an insurance policy's key details, including its coverage types, limits, effective dates, and named parties, as proof that coverage is in force.

What Is A Certificate Of Insurance (COI) For?
June 9, 2026

Primary and Noncontributory Endorsement Form

Primary and Noncontributory Endorsement Form
June 9, 2026

7 Strategies for Managing Insurance Renewals

7 Strategies for Managing Insurance Renewals
June 9, 2026

Fraudulent Certificates of Insurance Present Real Risks. Are You Prepared?

Fraudulent Certificates of Insurance Present Real Risks. Are You Prepared?
June 9, 2026

General Liability Certificate of Insurance

General Liability Certificate of Insurance
June 9, 2026

Certificate of Property Insurance

Certificate of Property Insurance
June 9, 2026

How to Check If a Business Has Insurance

How to Check If a Business Has Insurance
June 9, 2026

How do I get an insurance certificate?

How do I get an insurance certificate?
June 9, 2026

Customer Asking for Certificate of Insurance

Customer Asking for Certificate of Insurance
June 9, 2026

How Do I Get a Certificate of Insurance in the USA?

How Do I Get a Certificate of Insurance in the USA?
June 9, 2026

The Basics: Waiver of Subrogation

The Basics: Waiver of Subrogation
June 9, 2026

What Is A Surety Bond and Why You Need One

What Is A Surety Bond and Why You Need One
June 9, 2026

You Need MORE Than Just Holding COIs

You Need MORE Than Just Holding COIs
June 9, 2026

The Wrong COI is Just as Bad as No COI

The Wrong COI is Just as Bad as No COI
June 9, 2026

It’s Easy to Create Your Own COI. Don’t Do it.

It’s Easy to Create Your Own COI. Don’t Do it.
June 9, 2026

5 Things to Do to Verify Your COI is Valid

5 Things to Do to Verify Your COI is Valid
June 9, 2026

Finding a Certificate of Insurance Online is a Risk

Finding a Certificate of Insurance Online is a Risk
June 9, 2026

Premiums Are On the Rise

Premiums Are On the Rise
June 9, 2026

A COI Example Can be a Great Guide—Or a Burden

A COI Example Can be a Great Guide—Or a Burden
June 9, 2026

Contractors Pollution Insurance

Contractors Pollution Insurance
June 9, 2026

COI Real Estate

COI Real Estate
June 9, 2026

Broker Certificate of Insurance

Broker Certificate of Insurance
June 9, 2026

Building Certificate of Insurance

Building Certificate of Insurance
June 9, 2026

What Is An LLC Certificate of Insurance?

What Is An LLC Certificate of Insurance?
June 9, 2026

Who Is Responsible for Subcontractors’ Work?

Who Is Responsible for Subcontractors’ Work?
June 9, 2026

Do Contractors Need Insurance?

Do Contractors Need Insurance?
June 9, 2026

Construction Insurance Risk Management

Construction Insurance Risk Management
June 9, 2026

Subcontractor Default Insurance: Everything You Need To Know

Subcontractor Default Insurance: Everything You Need To Know
June 9, 2026

How Do You Calculate Building Construction Coverage?

How Do You Calculate Building Construction Coverage?
June 9, 2026

What Is Regulatory Compliance in Construction?

What Is Regulatory Compliance in Construction?
June 9, 2026

What Is Not Usually Covered by Building Insurance?

What Is Not Usually Covered by Building Insurance?
June 9, 2026

What Is the Difference Between Property Insurance and Builders Risk Insurance?

What Is the Difference Between Property Insurance and Builders Risk Insurance?
June 9, 2026

What Is Considered a Third-Party Insurance?

What Is Considered a Third-Party Insurance?
June 9, 2026

What Is a COI in Construction?

What Is a COI in Construction?
June 9, 2026

Types of Construction Insurance

Types of Construction Insurance
June 9, 2026

Why Is Builders’ Risk Insurance so Expensive?

Why Is Builders’ Risk Insurance so Expensive?
June 9, 2026

What Is Builders’ Risk Insurance?

What Is Builders’ Risk Insurance?
June 9, 2026

Third-Party Insurance Verification

Third-Party Insurance Verification
June 9, 2026

Why Should I Outsource COI Tracking to myCOI?

Why Should I Outsource COI Tracking to myCOI?
June 9, 2026

Insurance Tracking Services

Insurance Tracking Services
June 9, 2026

How Can You Track Insurance Policies?

How Can You Track Insurance Policies?
June 9, 2026

What Is Insurance Certificate Tracking?

What Is Insurance Certificate Tracking?
June 9, 2026

How to Ensure Contractor Compliance

How to Ensure Contractor Compliance
June 9, 2026

myCOI Expands Procore Integration to Simplify Compliance and Payments

myCOI Expands Procore Integration to Simplify Compliance and Payments
June 9, 2026

How Do I Generate a Certificate of Insurance?

How Do I Generate a Certificate of Insurance?
June 9, 2026

Why Does a Company Need a Certificate of Insurance?

Why Does a Company Need a Certificate of Insurance?
June 9, 2026

What Is an Insurance Certificate for a Business?

What Is an Insurance Certificate for a Business?
June 9, 2026

How Much Does a COI Cost in the USA?

How Much Does a COI Cost in the USA?
June 9, 2026

How Important Is a Certificate of Insurance?

How Important Is a Certificate of Insurance?
June 9, 2026

What Are COIs? A Guide To Certificates of Insurance

What Are COIs? A Guide To Certificates of Insurance
June 9, 2026

Agents: Help Contractors Manage Insurance Risks

Agents: Help Contractors Manage Insurance Risks
June 9, 2026

What Is COI in Risk Management?

What Is COI in Risk Management?
June 9, 2026

What Are the Five Elements of Risk Management?

What Are the Five Elements of Risk Management?
June 9, 2026

What Is a Third-Party Risk Management System?

What Is a Third-Party Risk Management System?
June 9, 2026

What Are the Key Elements of Third Party Risk Management?

What Are the Key Elements of Third Party Risk Management?
June 9, 2026

Compliance in the Construction Industry

Compliance in the Construction Industry
June 9, 2026

Third-Party Risk Management in Construction

Third-Party Risk Management in Construction
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Admin mastery: Level up your game

Ready to move past the basics? Learn to spot risks faster, uncover hidden red flags, and see the true cost of outdated COI tracking.

June 26, 2026

Illumend vs. Billy: which one gets your whole vendor base compliant?

Illumend and Billy both guide vendors toward compliance. The difference that caps your compliance rate: Billy only covers construction and routes complex endorsements to its human team.

Illumend vs. Billy: which one gets your whole vendor base compliant?
June 26, 2026

Illumend vs. Jones: Which COI tracking platform actually gets your partners to compliance?

Illumend and Jones both verify COIs for construction and real estate. The difference that moves your compliance rate is the partner experience, and whether they reach compliance or wait in a queue.

Illumend vs. Jones: Which COI tracking platform actually gets your partners to compliance?
June 25, 2026

What's the difference between AI-first and humans-first COI software?

Every COI vendor says they use AI now. The real question is whether the AI decides or just assists. Here's how to tell the two architectures apart.

What's the difference between AI-first and humans-first COI software?
June 22, 2026

How do you modernize your COI tracking program?

Switching COI software is the moment to fix a process, not lift-and-shift it. A practitioner's guide to requirements, data, and partner adoption.

How do you modernize your COI tracking program?
June 12, 2026

COI Compliance Software ROI: How to Make the Case to Your Leadership Team

Your team is sold. Now you need to convince the CFO, COO, and legal team who weren't in the demo. Here's the language, the framing, the ROI framework, and the answers to the four questions leadership will ask, for construction, manufacturing, property management, and industrial operations.

COI Compliance Software ROI: How to Make the Case to Your Leadership Team
June 5, 2026

How to Evaluate AI-Powered COI Compliance Software: 10 Questions That Matter

Polished demos on clean data tell you very little. These 10 questions cut through the noise, surfacing accuracy on ACORD 25 and ACORD 28 validation, human oversight design, integration with risk management workflows, and what really happens when AI isn't certain. Use them before you sign anything.

How to Evaluate AI-Powered COI Compliance Software: 10 Questions That Matter
May 29, 2026

Who Bears the Risk When AI COI Compliance Software Gets It Wrong?

AI compliance software doesn’t take on your liability, but the right platform makes every decision auditable and defensible. Here's what construction, manufacturing, and property management teams actually need to know before evaluating any COI compliance tool.

Who Bears the Risk When AI COI Compliance Software Gets It Wrong?
May 22, 2026

A Guide To COI Tracking For Property Management

Discover how illumend, powered by myCOI, helps property managers and owners to easily manage insurance compliance tracking. Schedule a demo to learn more.

A Guide To COI Tracking For Property Management
May 21, 2026

How To Track Insurance Policies: A Guide

Learn what insurance compliance tracking is and why it is important. Discover how illumend can help simplify your organization's insurance management.

How To Track Insurance Policies: A Guide
Worker in yellow safety vest operating a digital control panel on a manufacturing or warehouse floor
April 2, 2026

Best Software for Contractor Insurance Compliance in 2026: 7 Options Compared

Compare the 7 best software options for contractor insurance compliance in 2026: COI tracking, AI review, and Procore integrations ranked for GCs, real estate.

Best Software for Contractor Insurance Compliance in 2026: 7 Options Compared
April 1, 2026

illumend vs TrustLayer (2026): COI Compliance Software Compared

An honest side-by-side comparison of AI depth, vendor experience, Procore integration, and pricing; so you can choose the right COI compliance platform for your team.

illumend vs TrustLayer (2026): COI Compliance Software Compared
March 20, 2026

Why illumend Is Different: Moving Beyond the Outdated Compliance Model

For years, companies have been stuck choosing between bad options for compliance.

Why illumend Is Different: Moving Beyond the Outdated Compliance Model
March 13, 2026

Why AI Is the Future of Compliance

For decades, compliance has been reactive. COI requests go out, vendors drag their feet, endorsements go missing, and spreadsheets wobble under the weight of updates. Compliance teams spend more time chasing paperwork than managing risk.

Why AI Is the Future of Compliance
December 14, 2025

What Is The Best Certificate Of Insurance Tracking (COI) Software In 2026

In this guide, we break down the features to look for and questions to ask to find the best COI management software for your needs.

What Is The Best Certificate Of Insurance Tracking (COI) Software In 2026
December 12, 2025

The Cost of Manual COI Tracking: The True Guide

Manual COI tracking is costly and risky. SaaS costs $4–$10/yr per COI; full service runs $10–$30/yr. See the real numbers in this complete guide.

The Cost of Manual COI Tracking: The True Guide
January 30, 2026

What Are the Best AI-Powered COI Tracking Software Options?

Discover how to choose the best AI-powered COI tracking software for your business. Learn more about how illumend can help with compliance monitoring today.

What Are the Best AI-Powered COI Tracking Software Options?
January 23, 2026

The AI Advantage: How Smart Tech is Changing COI Review Forever

For decades, COI review was a manual grind. Spreadsheets, inboxes, sticky notes, and late-night scrambles defined the process.

The AI Advantage: How Smart Tech is Changing COI Review Forever
January 16, 2026

The 3 Paths to COI Review: In-House, Outsourced, or AI

When it comes to managing Certificates of Insurance (COIs), every company wrestles with the same question: how do we make sure vendors are covered without drowning in paperwork?

The 3 Paths to COI Review: In-House, Outsourced, or AI
January 9, 2026

Manual vs. Automated COI Review: What You Gain (and What You Risk) With Each Approach

For decades, COI review has felt like survival mode. Inboxes flooded. Spreadsheets bloated. Vendors confused.

Manual vs. Automated COI Review: What You Gain (and What You Risk) With Each Approach
January 2, 2026

COI Compliance Scorecard: Where Does Your Process Stand?

With modern tools and AI, that’s changing. Compliance can move from hidden liability to growth driver. This scorecard helps you find where your process stands today, understand the risks of staying stuck, and map the path toward fearless growth.

COI Compliance Scorecard: Where Does Your Process Stand?
January 2, 2026

Broker Myths: “But Our Broker Handles This…” (and Other Misconceptions)

If you’ve ever asked, “Our broker handles this, right?” when it comes to Certificates of Insurance (COIs), you’re not alone.

Broker Myths: “But Our Broker Handles This…” (and Other Misconceptions)
December 26, 2025

6 Signs Your COI Process Is Putting You at Risk

Expired COIs, missing endorsements, inbox chaos, renewal fire drills, weak visibility, and burnout — 6 signs of a risky COI process.

6 Signs Your COI Process Is Putting You at Risk
December 19, 2025

5 Trends Shaping the Future of Compliance (and What They Mean for COI Management)

Risk and compliance are evolving faster than ever. Businesses face tighter regulations, more complex vendor networks, and rising claim costs. The old way of handling compliance — reactive paperwork, manual tracking, or outsourced stopgaps — can’t keep up.

5 Trends Shaping the Future of Compliance (and What They Mean for COI Management)
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Future-proof insurance compliance

From trendspotting to hands-on impact, explore how AI is transforming compliance and what it means for COI management today.

June 24, 2026

Why do third-party vendors keep submitting the wrong COIs?

Vendors submit non-compliant certificates because no one in the chain has the full picture. The uploader, the agent, and the certificate itself each miss part of it. Here's the fix.

Why do third-party vendors keep submitting the wrong COIs?
June 23, 2026

Who is your COI compliance AI actually for?

The real COI question isn't AI vs. human review. It's who the AI was built to serve — your vendors, or the platform's own review team. Here's why it matters.

Who is your COI compliance AI actually for?
April 3, 2026

How Can AI Simplify The AI Tracking And Reporting Process For Small Teams?

Struggling with insurance tracking? See how AI simplifies compliance, flags gaps, and reduces COI management time for small teams.

How Can AI Simplify The AI Tracking And Reporting Process For Small Teams?
March 27, 2026

Certificate of Insurance Purchasing Explained

This guide has been designed to break it down in the simplest way possible for you, so you can fully understand what it is, how it works, and why it’s so important.

Certificate of Insurance Purchasing Explained
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Smarter choices, simplified compliance

Outsourcing, manual tracking, or illumend’s AI-powered platform, see the trade-offs, risks, and why a new model is winning.

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Insurance Policy Video Shorts

Short, plain-language videos explaining insurance policies, coverage types, and compliance requirements.

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