COI compliance software for utilities, water management, and waste operations.
You keep the city running. You shouldn't be chasing insurance certificates.
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Trusted by companies across the USA
Built by the creators of myCOI, with 16 years of managed insurance compliance experience. We know the work, so we built AI to do it continuously for you.
45M+
documents reviewed
1.2M+
agreements managed
750K+
third-party partners cleared
2M+
compliance gaps caught
Three ways Lumie™ keeps your infrastructure protected.
Compliance decisions in minutes
Lumie learns your insurance requirements, scans every contractor’s proof of coverage, and assigns a compliance status under 15 minutes — not the days-long wait that stalls critical maintenance and infrastructure work. Everyone is notified in real time the moment a decision is made.
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Get real-time status by facility
Curious how your eastern treatment plants are doing? Filter by facility, contractor category, or risk level and get a clear picture you can share in your next operations meeting.
Automated follow-up, no login required
Lumie reaches your contractors directly, tracks every response, and gives you full visibility into who opened, clicked, or went quiet — so you’re never left guessing who’s compliant and who needs attention. The audit trail builds itself.
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Up and running in three simple steps.
See illumend with your actual contractor base and facility compliance requirements.
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Upload existing certificates or send one-click invites to your contractors and service providers. No portals, no logins.
illumend monitors every certificate across every facility and field site, chases renewals automatically, and flags gaps before a non-compliant contractor steps on-site. Every contractor. Every location. Every agreement.
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Six ways illumend keeps your facilities protected.
Lumie AI - Instant COI review
Every uploaded COI gets a compliance decision in minutes. When a contractor needs access to a plant or site, get an answer immediately.
Renewals on autopilot
Lumie tracks every expiration and sends renewal requests automatically. No lapsed policies slipping through between audit cycles.
One-click contractor invites
No portals. No logins. Contractors click alink and upload their COI. Cleaner compliance across every facility and field site.
Facility-level dashboard
See compliance status across every plant, station, and field site in one place. Filter by facility, contractor category, or risk level.
Proactive gap alerts
Coverage gaps and missing endorsements flagged the moment they appear — before a non-compliant contractor steps on-site.
Audit-ready snapshots
One-click compliance reports. Ready for regulatory inspections, internal audits, or incident reviews — instantly.
We gave the outdated COI model a systems upgrade.
Old Way
- COIs tracked in spreadsheets across dozens of facilities and field sites
- 15–20 hours/week chasing renewals
- Days-long waits for COI review before contractors can access a site
- Contractors ignoring portal registration, delaying critical work
- Discovering a lapsed policy after an incident on critical infrastructure
- Scrambling to gather documentation when aninspector arrives
- No unified view across facilities, third-party partners, or locations
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illumend Way
- One dashboard. Every partner, every location, real-time
- Automated renewals, even during outage periods
- Instant compliance decisions, even during natural disasters
- One-click link, no portal, no login, no jargon
- Coverage gaps flagged in real time, before a non-compliant contractor steps on-site
- Audit-ready snapshots, anytime
- Full-facility visibility in one place, always current
Try illumend risk-free.
Love it — or your money back, no questions asked.
FAQ
Yes. You get location-level visibility across your entire footprint — filterable by store, region, partner category, or risk level. Perfect for district managers and audit prep alike.
illumend provides facility-level compliance visibility across your entire operation. Whether you're managing two treatment plants or fifty distributed field sites. You can see who's compliant, who needs attention, and where the gaps are, filtered by facility, contractor type, or risk level. No more piecing it together from separate spreadsheets.
Most utilities require general liability, workers' compensation, commercial auto for vehicles operating on-site, and umbrella coverage for higher-risk work. Specialty work — electrical, confined space, excavation — often requires additional endorsements. illumend makes it straightforward to set the right coverage thresholds that meet your contract requirements, with no insurance expertise required from your team.
Yes. illumend generates one-click compliance snapshots that include open gaps, contractor activity logs, communication history, and resolution timelines. When a regulatory inspection or internal audit calls for documentation, your team isn't scrambling, the records are already there.
Yes — illumend is built for multi-site, multi-contractor environments. Whether your organization manages water treatment, stormwater, wastewater, or solid waste operations, the platform scales to your contractor base and compliance requirements.
Stop chasing certificates. Upgrade your COI infrastructure.
See how your current process stacks up, and how illumend strengthens it.